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Effective Date: 05-07-2024

1. Introduction

Welcome to Sluxia.com (“Website”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the terms of this Privacy Policy.

2. Data Controller

Sluxia.com is the data controller responsible for your personal data. Our contact details are:

  • Address: Spaces – Prague, Nile House, Karolinská 654/2, 186 00 Praha 8, Prague, Czech Republic
  • Email: engage@sluxia.com

3. Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and any other information you provide when you contact us through our contact form or sign up for our newsletter.
  • Payment Information: Information required to process payments via Stripe, including your billing address and payment card details.
  • Technical Data: Includes your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.

4. How We Collect Your Information

We collect information through:

  • Contact Form and Newsletter Sign-Up: We use Forminator for our contact form and newsletter sign-up.
  • Website Use: We use cookies and similar tracking technologies to collect data on how you interact with our website. This includes the use of Google Analytics and Google Tag Manager.
  • Payment Processing: We use Stripe to process payments for services and consultations.

5. Use of Your Information

We use your personal information for the following purposes:

  • To Provide Services: Including responding to your inquiries, processing payments, and providing consultation services.
  • To Improve Our Website: Analyzing data to understand how our website is used and to improve its functionality and user experience.
  • To Communicate with You: Sending newsletters and promotional materials, responding to your queries, and providing customer support.
  • Legal Obligations: Complying with applicable laws, regulations, and legal processes.

6. Disclosure of Your Information

We may share your personal data with:

  • Service Providers: Including Forminator, WordPress, Google Analytics, Google Tag Manager, and Stripe, who help us operate our website and provide our services.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Data Protection Rights

You have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of any inaccurate or incomplete data we hold about you.
  • Erasure: Request deletion of your personal data.
  • Restriction of Processing: Request restriction of processing your personal data.
  • Data Portability: Request the transfer of your personal data to you or a third party.
  • Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us at engage@sluxia.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: engage@sluxia.com
  • Address: Spaces – Prague, Nile House, Karolinská 654/2, 186 00 Praha 8, Prague, Czech Republic

Thank you for visiting Sluxia.com. Your privacy is important to us, and we are committed to protecting your personal data.