Frequently Asked Questions – Air Sync

1. What is Airtable and why should I use it with WordPress?

Airtable is a powerful cloud-based database platform that combines the simplicity of a spreadsheet with the functionality of a robust database. Offered as a Software-as-a-Service (SaaS) solution, Airtable enables users to create custom databases, online forms, project management systems, and CRMs without any coding knowledge.

The platform features multiple data visualization options including grid views, calendars, Kanban boards, Gantt charts, and gallery views, making it incredibly versatile for different business needs. When integrated with WordPress through Air Sync, Airtable becomes your central content management hub, allowing you to manage blog posts, product catalogs, team directories, event listings, and any other structured data from one organized location while automatically syncing to your WordPress website.

This integration is particularly valuable for teams who need collaborative content management, businesses managing multiple data types, and developers who want to provide clients with an intuitive interface for content updates without WordPress admin access.

2. Can WordPress integrate with Airtable natively, and why do I need Air Sync?

While WordPress and Airtable both offer REST API interfaces that technically allow integration, connecting them natively requires extensive programming knowledge, custom development work, and ongoing maintenance. Most users find the technical complexity overwhelming and time-consuming.

Air Sync eliminates these barriers by providing a user-friendly, no-code solution that handles all the technical complexities behind the scenes. Our plugin manages API authentication, data mapping, field synchronization, error handling, and performance optimization automatically.

Without Air Sync, you would need to hire developers to build custom integration scripts, handle API rate limits, manage data type conversions, and maintain the connection as both platforms evolve. Air Sync provides enterprise-level integration capabilities at a fraction of the cost and complexity, with features like automatic retry mechanisms, conflict resolution, and real-time synchronization that would cost thousands to develop custom.

3. How do I connect Airtable to WordPress using Air Sync?

Connecting Airtable to WordPress with Air Sync is designed to be simple and straightforward, requiring no technical expertise:

Step 1: Installation – Download and install Air Sync from the WordPress plugin directory or upload it manually to your WordPress admin dashboard.

Step 2: API Connection – Log into your Airtable account, navigate to Account Settings > API, and generate a Personal Access Token. Copy this token and paste it into Air Sync’s connection settings in your WordPress admin.

Step 3: Database Selection – Choose which Airtable base (database) you want to sync from your available bases.

Step 4: Field Mapping – Select the specific Airtable table and map your Airtable fields to WordPress fields, custom post types, or Advanced Custom Fields (ACF).

Step 5: Sync Configuration – Choose your synchronization preferences: manual sync, scheduled sync (hourly, daily, weekly), or real-time sync for Pro users.

Step 6: Test and Launch – Run a test sync to verify everything works correctly, then activate your live synchronization.

The entire setup process typically takes 5-10 minutes, and our detailed documentation provides step-by-step screenshots for each stage.

4. Is Air Sync compatible with free Airtable accounts?

Yes, Air Sync is fully compatible with free Airtable accounts, making it accessible for users at any budget level. Airtable’s free plan provides substantial functionality including unlimited personal bases, up to 1,200 records per base, 2GB of attachment storage, and collaboration with up to 5 users per base.

This free tier is perfect for small businesses, personal projects, portfolios, and growing websites. You can create multiple databases for different content types (blog posts, products, team members, etc.) and sync them all to WordPress using Air Sync.

When you outgrow Airtable’s free limitations, their paid plans offer expanded storage, more records, advanced features like blocks and apps, and enhanced collaboration tools. Air Sync works seamlessly with all Airtable plan levels, so you can upgrade your Airtable subscription as your needs grow without any changes to your WordPress integration.

The combination of Airtable’s generous free tier and Air Sync’s free plan (which includes 2 connections and custom post type support) provides an incredibly powerful content management solution at zero cost.

5. Does Air Sync support Advanced Custom Fields (ACF) and custom post types?

Absolutely! Air Sync provides comprehensive support for Advanced Custom Fields (ACF) and custom post types, with this functionality included even in our free version – unlike competitors who charge for these essential features.

ACF Field Support includes: Text, Text Area, Number, Range, Email, URL, Password, WYSIWYG Editor, Image, File Upload, Gallery, Select Dropdown, Checkbox, Radio Button, Button Group, True/False Toggle, Link, Post Object, Page Link, Relationship, Taxonomy, User, Google Map, Date Picker, Date/Time Picker, Time Picker, Color Picker, and Repeater fields.

Custom Post Types: Air Sync can sync data to any existing custom post type or create new custom post types on-the-fly during the sync process. This includes support for popular custom post type plugins like Custom Post Type UI, Toolset, and Pods.

Custom Fields: Beyond ACF, Air Sync supports native WordPress custom fields (meta fields) and integrates with other custom field plugins like Metabox and Jet Engine.

This extensive compatibility ensures that no matter how complex your WordPress site structure, Air Sync can accommodate your data synchronization needs while preserving your existing content architecture and design.

6. What sync options does Air Sync offer – is it one-way or bidirectional?

Air Sync offers flexible synchronization options to match different workflow requirements:

One-Way Sync (Airtable to WordPress): Available in all plans, this option ensures data integrity by maintaining Airtable as your single source of truth. Changes made in Airtable automatically sync to WordPress, while WordPress content remains protected from accidental overwrites. This is ideal for most use cases where content creators work primarily in Airtable.

Bidirectional Sync (Two-Way): Available in Pro plans, this advanced feature allows changes to flow in both directions. You can update content in either Airtable or WordPress, and changes will synchronize to the other platform. This includes intelligent conflict resolution to handle simultaneous edits safely.

Sync Frequency Options:

• Manual sync for complete control
• Scheduled sync (hourly, daily, weekly, monthly)
• Real-time sync for instant updates (Pro plans)
• Webhook-triggered sync for event-based synchronization

Selective Sync: Choose exactly which fields, records, and content types to synchronize, allowing you to maintain some content exclusively in WordPress while managing other content through Airtable.

This flexibility ensures Air Sync adapts to your workflow rather than forcing you to change your processes.

7. Can Air Sync update existing WordPress posts and content?

Yes! Air Sync includes intelligent content management capabilities that handle both new and existing WordPress content effectively.

For New Installations: Air Sync seamlessly creates new posts, pages, and custom post types from your Airtable data with full field mapping and automatic categorization.

For Existing Content: Air Sync offers several strategies to manage existing WordPress posts:

Smart Matching: Our Pro plans include advanced matching algorithms that can identify existing WordPress posts using unique identifiers (post titles, custom field values, or IDs) and link them to corresponding Airtable records for ongoing synchronization.

Bulk Migration: Export your existing WordPress content to Airtable using our recommended export tools, then re-import via Air Sync to establish proper linking for future updates.

Hybrid Management: Keep some existing posts unchanged while adding new Airtable-managed content, perfect for gradually transitioning to Airtable-based content management.

Update Control: Specify which fields can be updated vs. which should remain protected, giving you granular control over content modifications.

Air Sync also includes safeguards against accidental data loss, with backup recommendations and conflict resolution to protect your existing content during the transition process.

8. How does Air Sync handle large databases and enterprise-scale websites?

Air Sync is engineered for enterprise-level performance and can efficiently handle large-scale WordPress deployments with thousands of posts, complex data structures, and high-traffic websites.

Performance Optimization Features:

• Batch processing for large data sets (processes thousands of records efficiently)
• Memory management to prevent server timeouts
• Intelligent caching to reduce API calls and improve speed
• Background processing for resource-intensive sync operations
• Optimized database queries to minimize server load

Scalability Features:

• Unlimited connections in Pro plans
• Multi-site network support for agencies managing multiple clients
• Load balancing for high-traffic synchronization
• CDN compatibility for global content distribution
• Enterprise-grade error handling and retry mechanisms

Large Database Handling:

• Processes 10,000+ records without performance degradation
• Supports large file attachments and media libraries
• Handles complex relational data and nested structures
• Automatic chunking of large datasets for reliable processing
• Progress tracking for long-running sync operations

Agency and Enterprise Support:

• Dedicated account management for Agency plan users
• Custom development support for unique requirements
• SLA guarantees for mission-critical implementations
• White-label options for client deployments

9. What are Air Sync’s pricing plans and what’s included in each?

Air Sync offers transparent, affordable pricing designed to provide exceptional value at every level:

Air Sync Free – $0/month:

• 2 active Airtable connections
• Custom post types and ACF support (competitors charge for this!)
• Manual and scheduled synchronization
• Basic field mapping
• Community support via documentation and forums
• Perfect for small projects and testing

Air Sync Solo – $10/month:

• 1 WordPress website
• Unlimited Airtable connections
• Real-time synchronization
• Advanced field mapping and data transformation
• Bidirectional sync capabilities
• Priority email support
• Webhook integration
• Ideal for freelancers and small businesses

Air Sync Pro – $25/month:

• Up to 5 WordPress websites
• Everything in Solo plan
• Advanced automation workflows
• White-label options for client work
• Bulk operations and batch processing
• Custom post type creation on-the-fly
• Perfect for growing agencies and multi-site owners

Air Sync Agency – $99/month:

• Up to 100 WordPress websites
• Everything in Pro plan
• Dedicated account manager
• Custom development support
• SLA guarantees (99.9% uptime)
• Priority phone support
• Enterprise security features
• Designed for large agencies and enterprises

Cost Comparison: Save up to 75% compared to competitors while getting more features. Competitor charges $240/year for features we include in our $120/year Solo plan!

10. How do I get started with Air Sync and what support is available?

Getting started with Air Sync is quick and straightforward, with comprehensive support available at every step:

Getting Started Process:

1. Download: Install Air Sync directly from the WordPress plugin repository or download from our website
2. Activate: Enable the plugin in your WordPress admin dashboard
3. Connect: Add your Airtable Personal Access Token in the plugin settings
4. Configure: Set up your first sync connection using our guided setup wizard
5. Test: Run a test sync with a few records to verify everything works correctly
6. Launch: Activate full synchronization and start managing your content through Airtable

Support Resources Available:

Documentation: Comprehensive online documentation with step-by-step tutorials, video guides, troubleshooting tips, and advanced configuration examples at docs.airsync.com

Community Support: Active community forum where users share tips, solutions, and best practices

Email Support: Priority email support for Solo, Pro, and Agency plan users with typical response times under 24 hours

Phone Support: Direct phone support for Agency plan customers

Custom Development: Available for unique requirements and complex integrations

Knowledge Base: Searchable library of common questions, use cases, and implementation examples

Video Tutorials: Step-by-step video guides for visual learners

Migration Assistance: Free migration support to help transition from competitor plugins

Training Sessions: Available for Agency plan customers to train teams on Air Sync best practices

Our commitment is to ensure every user succeeds with Air Sync, regardless of their technical expertise level.